It's the announcement we've been waiting to share - it's almost time to dive back in! We are so excited to announce that we are re-opening on Saturday 1st August. In the next month, we are finalising the refurbishments that have been taking place (check out the photos below), and implementing the necessary changes so that we are ready to welcome you back!
Included below are all the details about bookings, lessons and what to expect upon our return.
We are counting down the days and can't wait to see you back from Saturday 1st August!
To secure your spot, a booking must be made over the phone. If you previously had an active booking when we closed, you will need to call to rebook into your preferred day and time.
Our phone lines will be open from Monday 20th July.
Bookings can only be made with payment over the phone; unfortunately at this time we cannot accept bookings or payment in person.
Our phone line hours from Monday 20th July are:
Monday - Friday: 8am-12pm & 4pm-7pm
I had an active booking when you closed, can I still have the same time?
All lessons must be rebooked over the phone. Lessons in August will not automatically carry over from bookings in March. We are running to a similar timetable we previously had but have had to reduce the number of classes we provide to meet current requirements. In the months we have been closed, we are also aware that our customers schedules have changed. To make it fair for all of our customers, all classes are currently empty and ready for you to secure a time and day that suits your current needs.
Keeping You Safe
In line with current requirements, and to help keep you safer, we are implementing the following health and safety measures:
What to Expect
Whilst we are so excited to be returning to some sort of normality when we re-open in August, you might find things a little bit different. With some restrictions still in place, such as social distancing on pool deck and a restricted number of customers, the pool won't be quite back to normal. And after such a long time of no swimming, you might find your child to be acting a little differently too. Here are just some of the scenarios we are expecting to see when we return:
We strive to provide an environment that is positive, supportive and fun for our learners and encourage you to be patient, expect the unexpected and celebrate every success with your child - big or small!
Take a look at our Big Pool without any water! We have been busy doing maintenance work and are finishing off with a coat of fresh paint.